Author and editor
Andrew Altair
Founder of aiNOW
Andrew Altair works on AI assistants, automation and digital products for businesses in Georgia. He sets the product direction for aiSTAFF and reviews blog content against the product's current capabilities.
Areas of practical experience
- AI assistants for sales, support and appointment workflows
- Instagram, Messenger, WhatsApp, Telegram and website chat integrations
- Business knowledge, catalog data and human handoff rules
How aiSTAFF articles are reviewed
Each guide should explain what the product does, when a person must take over and which limits apply.
- 01Product capabilities are checked against the current aiSTAFF implementation.
- 02Illustrative data and demo outcomes are labelled clearly.
- 03Third-party channel capabilities are checked against official documentation.
- 04Articles are updated when an error or a material product change is found.
What the author checks in practice
When preparing an article, Andrew Altair checks whether the described workflow matches the current aiSTAFF implementation. The review covers answer sources, channel limits, customer detail capture, appointment creation, catalog use and human handoff rules. If an example depends on Instagram, Messenger, WhatsApp, Telegram or Google Calendar, the page links to the official documentation for that platform. Product-specific behavior is checked separately against the working product and its public description.
What counts as evidence
A client outcome is presented as real only when a source exists and publication is permitted. If a company cannot be named, the workflow is labelled as a closed or illustrative example. Demo figures are not presented as a general market benchmark. A platform document proves only the capability of that platform; the specific aiSTAFF behavior is verified separately in the product. The article date records publication or the latest material update.
Corrections and questions
If you find an error, email [email protected] with the article URL and the passage that needs correction.